What types of skin concerns can be addressed?

We offer telehealth consultations to assess and manage a range of common skin concerns, including:

• Acne – including hormonal breakouts, blackheads, inflammatory lesions, and post-acne marks

• Rosacea – facial redness, flushing, visible capillaries, and sensitivity often affecting the cheeks, nose, and forehead

• Seborrhoeic Dermatitis – greasy, red, flaky skin on the face, scalp, and chest

• Melasma – hormone-related pigmentation on the cheeks, forehead, and upper lip

• Post-inflammatory hyperpigmentation (PIH) - form of acquired skin discoloration that occurs after skin inflammation or injury, such as acne, eczema, burns, cosmetic procedures, or trauma

• Photo-ageing – sun-induced fine lines, roughness, or mottled pigmentation

• Keratosis Pilaris – rough, bumpy “chicken skin” on the arms, thighs, or buttocks

• Uneven Skin Tone – patchiness, dullness, redness, or lingering pigmentation after inflammation

These conditions often affect not just appearance, but also confidence and comfort. We aim to provide evidence-based, medically appropriate treatment options to support healthier skin.

How does the consultation work?

Your appointment is conducted via secure telehealth for privacy and convenience.

During your consultation, we will:

• Take a detailed medical and skin history, including triggers and prior treatments

• Review your skin type, sensitivities, hormonal factors, and medications

• Examine clear, close-up photos (sent via e-mail before the consultation)

• Identify contributors such as sun exposure, stress, skincare practices, or inflammation

• Create a personalised treatment plan based on your diagnosis and skin goals

If hormone imbalances or internal contributors are suspected (e.g. in adult acne or melasma), we may recommend pathology testing.

What treatment options are available?

Your plan will be medically tailored to your diagnosis and skin needs. Options may include:

• Prescription compounded topicals – for acne, pigmentation, rosacea, or texture irregularities

• Oral medications – where appropriate for conditions like acne, rosacea, or seborrhoeic dermatitis

• Lifestyle and skincare guidance – targeting flare-up triggers and promoting barrier repair

• Sun protection and skincare routines – to support long-term outcomes

• Follow-up and dose titration plans – to monitor safety and results

All treatments are offered under regulated prescribing frameworks and only where clinically appropriate.

Will I need to change my skincare?

In most cases, yes. We’ll help you simplify your routine and align it with your treatment goals. Advice includes:

• What to stop (e.g. over-washing, abrasive exfoliants, conflicting actives)

• How to rebuild skin tolerance and improve hydration

• Product layering, introduction schedules, and barrier support

• Recommended cleansers, moisturisers, and sunscreens suited to your skin type

How long will it take to see results?

• Acne: 6–12 weeks for initial improvements; best results at 3–6 months

• Rosacea: Flushing may improve in 2–4 weeks; redness and bumps may take longer

• Melasma/pigmentation: Gradual fading over 8–16 weeks or longer

• Seborrhoeic Dermatitis: Often improves within 2–4 weeks with flare control

• Texture and tone issues: May improve steadily over 8–12 weeks with consistent care

Treatment success depends on consistency, tolerance, and adherence to medical and skincare plans.

Are there any risks or side effects?

Yes—like all medical treatments, there may be side effects. Common ones include:

• Dryness, irritation, or peeling

• Sun sensitivity

• Temporary darkening of pigmentation (especially in melasma) before lightening

• Skin purging or flares in early phases of acne or rosacea treatment

We’ll educate you on how to minimise risks and support your skin during the adjustment phase.

Is this treatment suitable for everyone?

Treatment may not be appropriate if:

• You’re pregnant or breastfeeding

• You have certain active skin infections, allergies, or barrier impairment

• You’re using other treatments that could interact with topical or oral medications

  Suitability is assessed individually in your consult.

How often do I need follow-up?

• Initial review: 6 to 8 weeks after starting treatment.

• Ongoing monitoring: Every 6-12 months depending on your condition and goals

Follow-ups allow us to safely adjust prescriptions, monitor progress, and support long-term results.

Ready to Get Started?

Book your personalised Skin Health Telehealth Consultation with Dr Maxwell Wellness and begin your evidence-based journey to clearer, calmer, and healthier skin.